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T89525 > Campaign Overrides in messages
Kevin Barrow
Created06 Sep 2024
Quang Luong
Last Reply05 Dec 2024
Replies8
Views32
Users4
Kevin BarrowKevin Barrow
06 Sep 2024 12:12

Hi.

 

We are setting some campaigns at the message campaign level.

 

But then when it comes to individual messages we sometimes want to remove that campaign. However, it seems that you can only swap a campaign, not override with no campaign. Is this possible? We don't want to have to set the campaign slots on every individual message.

Markus Karlsson
Markus Karlsson
06 Sep 2024 16:10

We don't have that option, would recommend having a default in-house campaign for now to swap to when not sending out anything else.

 

We'd need to add new options for each creative slot and update the send engine etc. etc. so this would only happen if it enough people asked for it for the next major messaging update (which is likely not for for a bit).

1 | 06 Sep 2024 16:10

Kevin Barrow
Kevin Barrow
06 Sep 2024 16:20

Ok. I don't really understand it of course. All I'm after is the "clear" button to clear anything set on the message campaign level.

 

Setting up multiple message campaigns is a faff as, of course, week to week we use the copy message function so that we don't have to change any settings.

2 | 06 Sep 2024 16:20

Markus Karlsson
Markus Karlsson
10 Sep 2024 16:27

I'll raise it with the product team, but is likely that it would be part of a larger set of updates to messages / message campaigns.

3 | 10 Sep 2024 16:27

Simon Hassell
Simon Hassell
11 Sep 2024 07:05

Markus

 

There will be upcoming spec request from The Stage relating to message navigation, folders / workspaces and stat aggregation and display of same.

 

Perhaps Kevin's request can be folder into that.

 

Simon

4 | 11 Sep 2024 07:05

Quang Luong
Quang Luong
12 Sep 2024 15:15

We could add a "No Campaign Creatives" tickbox at the top of the override panel, meaning we don't insert any creatives into the message. Is that what you mean?

PNG, 94 KB
Screenshot 2024-09-12 at 15.09.17
5 | 12 Sep 2024 15:15

Kevin Barrow
Kevin Barrow
13 Sep 2024 15:34

Hi Quang. That would be great!

6 | 13 Sep 2024 15:34

Kevin Barrow
Kevin Barrow
13 Sep 2024 15:35

By default the campaigns would show. It would be a user action to disapply them

7 | 13 Sep 2024 15:35

Quang Luong
Quang Luong
05 Dec 2024 15:49

Kevin

 

This has been developed and will be in the next release

8 | 05 Dec 2024 15:49

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