Good morning Alex,

I was able to perform a small Account Export.

The task was generated and completed, this can be seen on the Active Tasks screen.

Can you please test again and let me know what export screen and settings you are using?

Thank you in advance,

Jose

This is still not working.

Exports stuck on 0 records processed.

Hi Alex,

As mentioned in my previous post, I will need to know the screen you are exporting from, its URL and the settings used.

Note: my test was performed on the Agriconnect instance (screenshots), FG Insight is not reachable.

I await your reply.

Kind regards,

Jose

This is the page, and has been stalled for hours!

Hi Alex,

Thank you for the screenshot, I can see the URL.

The issue will be analysed.

As soon as there's an update I will let you know.

Kind regards,

Jose

This issue is still ongoing? It has now been 14 days./

Hi Alex,

My apologies for the belated response.

Im testing to see why the exports have stopped working given that they should be active since my penultimate reply.

I will see to this as high priority this morning.

Thank you.

Kind regards,

Jose

Hi Alex,

I have tested once more and the exports are working again.

You should be able to export the desired data, if not, please let me know.

Thank you for your patience.

Kind regards,

Jose