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T79635 > Problem with order
Kevin Barrow
Kevin BarrowHi, I'm seeing Step - Problem with order on some abandoned baskets. But I can't find a definition of what it means and how I might resolve it. Please can you help?
Jose Claramunt
Good morning Kevin,
I see that there are Baskets such as this one (171) which present the 'Step: Problem with Order'.
That Step occurs after you have chosen the Payment:
Allow me to obtain the exact definition from the team and I will return with an update.
Kind regards,
Jose
Jose Claramunt
Hi Kevin,
This is something we need to update on the Control side.
The Product Team will analyse and review the functionality.
Thank you.
Kind regards,
Jose