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T90113 > Why do article links on a message redirect to a 404 page?
24 Oct 2024 10:35

Promote > Message Campaigns > Message Campaign > Auto Messaging > Message Channel

Promote > Messages > Message > Message > Article List

 

If you send a message with articles from one zone (site) and your users end up on a 404 page after clicking on them, then it's most likely due to the Message Channel on he Message Campaign being from a different zone.

 

Example:

 

You set up a Message Campaign on zone 1, but you select a Message Channel from zone 2. This will cause the links in the message to redirect to a 404 page due to the difference in zones.

 

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