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T90586 > When is the notification sent to the recipient of a gift?
06 Dec 2024 16:56

Commerce > Catalogue Items > Catalogue Item Edit > Gift > Gift Message

 

The (Gift) panel on a Catalogue Item has several options, one of those is Gift Message, which is intended for the Gift Recipient of a purchase.

 

When a purchase is made as a gift, the Gift Recipient will receive the corresponding notification on the day the gift (i.e. a subscription) starts, not on the day of purchase.

 

Note: the confirmation receipt is sent out on the date of purchase.

 

You can also create a conversion event that sends a message on the purchase date.

 

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