Overview
Control > Commerce > Catalogue Items
If you have active subscribers and you wish to increase the price of their subscription, then you will need to perform the needed changes to the original catalogue item and set up a renewal catalogue item.
In this guide, you will learn how the above can be accomplished.
Before amending the original catalogue item you will need to create the renewal catalogue item.
Note: You should not change the price on the original catalogue item because that can affect your eCommerce and accounting stats.
The correct procedure is to treat the price increase as a new product, similar to a “step up” product.
1.- Create the renewal Product Article by copying the original:
- then create the corresponding catalogue item via the eCommerce option on the article detail screen:
2.- Or create the renewal catalogue item using the Catalogue Items Import:
For more information on Catalogue Items, please read the Catalogue Items Guide.
Once the renewal catalogue item is created you will need to relate it to the subscription plan that is already associated with the original catalogue item.
Note: the only thing that changes is the price, hence the new catalogue item, but the subscription plan remains the same.
Example:
The original catalogue item is Weekly Subscription (Price 2022).
It is associated with the Weekly Subscription plan:
You will need to do the same for the renewal catalogue item, Weekly Subscription (Price 2023):
Go to the ‘Good’ panel and click on the Add button, then relate the new catalogue item to the existing subscription plan:
You will need to set up the renewal catalogue item in the same way you created the original catalogue item on the payment processing platform of your choice.
Note: most payment providers will use the term ‘Product’ instead of Catalogue Item.
Affino supports Stripe, GoCardless and PayPal for subscriptions.
Note: for Stripe, you will need to copy-paste the new product code to the external id field.
For more information, please consult the following guides:
You will need to amend the original catalogue item by adding the newly created one as a Renewal Catalogue Item.
Control > Commerce > Catalogue Items > (Edit) > Subscription > Renewal Catalogue Item
Edit the original catalogue item and then navigate to the Subscription panel:
Make sure to select the ‘Automatic Renewal’ option.
Click Select on the ‘Renewal Catalogue’ Item option and choose the newly created renewal catalogue item.
Once this is done, your active subscribers will continue with the same subscription plan, but when the time comes to renew the subscription, they will be automatically charged the new price due to the Renewal Catalogue Item being set in place.
Control > Commerce > Coupons
You need to be aware that coupons do not carry over from the original to the renewal catalogue item.
The renewal catalogue item will not inherit the discount, even if the original had (i.e.) 20% deducted due to a coupon.
The previous coupon is not applied to the renewal.
As a workaround, you can price in the discount on the renewal catalogue item.
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