Service Credits Setup Guide

Publish > Articles

Create a Service Credit product article. Provide the following information:

• Presentation Style: Product
• Section. Select a Product section
• Title
• Teaser
• Main Intro
• Introduction
• Live

Click the Commerce icon to create an associated Catalogue Item

Commerce > Catalogue Item

You will need to tie the Service Credit Plan to this catalogue item. Provide the following information

• Catalogue ID
• Enable Subscription
• Subscription Duration
• Duration Number
• On Sale
• Price Matrix: Set Price and Currency

Commerce > Catalogue Item > Service Credit Plans

Once you Save the Catalogue Item, you will reach the view screen.

On the Goods panel, click Add button at the bottom of the screen

Select the Service Credit Plan and relate the item

Commerce > Service Credit Profiles

Provide the following information:

• Name
• Service Credit Plan (You can select multiple Service Credit Plans. A Service Credit Profile can be applied to multiple channels and different Service Credit Plans can be set up to be purchased on them)
• Service Credits To Create Content
• Related Catalogue Item
• Administrators
• Default Low service Credits

Service Credits can be added to users on the Control side. You can also use Credits on behalf of users (i.e. assign Contacts to Recruitment Briefs)

Commerce > Service Credits

Click Add and provide the following information

• Contact
• Service Credit Plans
• Start Date
• End Date
• Quantity

Commerce > Service Credits > Use Credits

Click Use Credits button

Select a Contact

Select associated Article

Note

By selecting a Contact and then Article, only relevant articles created by the Contact (and ones that have not already been assigned Service Credits) will be display.