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Client Campaign Dashboard Guide

 

 

The Client Campaign dashboard provides your Clients with a real time window to their campaign analytics. 

 

This enables you to share a link with your Clients at the start of their campaigns so they can, at will, see how their campaign is performing.


What is a Client Campaign?

Control > Promote > Client Campaigns

 

Client campaigns are dashboards designed to run with minimal administration.

 

Simply set up the elements of the campaign, such as the Message Campaign, Ad Campaign, Contact List (for leads), Conversion Event (for activity), and Creator or Section for the content, and Affino will automatically populate the content, creatives, messages, and lead list as the campaign evolves. You can manually add individual articles, messages, leads, ads, and actions as the campaign evolves as required.

 

Each dashboard has an introduction framing the campaign, including the logo and outline, and highlights all the key stats of the campaign on the overview screen. For each dynamic element of the campaign, Affino adds a tab covering the matching stats for easy navigation. All the stats presented are continuously updated and designed to provide essential details of each campaign. They can be exported in spreadsheet format with a custom date range at any time.

 

Once in place, authorised client team members can simply log in to view and download all their campaign stats and leads for each of their live campaigns.

 

The live nature of the dashboard means that clients can now log into their account at any time to see all the key stats, export their new batch of leads, and download/PDF any of the stats screens they desire.

 


Create the channel

Control > Structure > Channels > (Add) > Client Campaign

 

To set up and launch your Client Campaign Dashboards, you will need to create a Client Campaign Type Channel.

 

Select the Client Campaign option form the Channel > Add screen:

 

 

Fill in the necessary fields and Save:

 

 


Client Campaigns Listing (Control Centre)

The listing screen displays all of the Live and Non Live client campaigns.

 

 

You can search for client campaigns by:

  • Name
  • Account
  • Campaign Code
  • External Campaign ID
  • Product Line
  • Campaign Start/End
  • Live / Not Live

You can Add, Copy and Delete client campaigns from this screen as well.

 


Adding a Client Campaign

You can Add a new client campaign from the listing or from the detail screen of an existing campaign:

 

 

The Add/Edit screen is composed of panels, each having fields which determine what content will be reflected on the dashboard:

  • Main
  • Client Campaign Elements
  • Overview
  • Leads
  • Ad Campaigns
  • Security
  • Publication
  • Audit

 


Main Panel

 

  • Name: Enter the Name for the Client Campaign
    Description: Enter an internal description just for the team shown on the control-side
  • External Campaign ID: e.g. from a separate sales / campaign CRM. You can set this to Required within the CRM Settings if it is mandatory for all campaigns
  • Account: Select the client / internal company for this campaign
  • Logo: Select a logo to display on the Overview screen
  • Public Campaign Name: Enter the campaign name displayed on the display-side. If this field is blank, the Name field will be used
  • Public Description: Enter the information to be shown on the Client Campaign Overview screen
  • Public Notes: Enter additional information to be shown on the Client Campaign Overview screen with slightly different formatting below the description, e.g. this could be the latest status, etc.
  • Product Line: Select the product lines or brands for this campaign.
  • Campaign Start/Campaign End: This is purely informational and shown on the Overview screen

The values set in the above fields will be seen on the Overview of the client campaign:

 


Client Campaign Elements Panel

 

Lead Contact Lists: Select the Lead Contact Lists from which the Leads will be displayed on the Lead tab. This way any trackable activity can directly generate leads

 

 

Message Campaigns: Select the Messages campaigns to be included on the Client Campaign Dashboard, all messages within this campaign will be used on the dashboard

 

 

Messages: Select the Messages to be included on the Client Campaign Dashboard. This will work in conjunction with the Message Campaigns selected - all messages will be included in the analysis

 

Note: the message(s) is added to the ones associated to the Message Campaign

 

 

Ad Campaigns: Select the Ad campaigns to be included on the Client Campaign Dashboard

 

 

Ad Creatives: Select the Ad Creatives to be included on the Client Campaign Dashboard. This will work in conjunction with the Ad Campaigns selected - all creatives will be included in the analysis.

 

 

Note: the Ad Creative(s) is added to the ones associated to the Ad Campaign

 

Articles: Select the Articles to be included on the Dashboard.

 

 

Media Items: Select the Media Items to be included on the Dashboard. This is for videos and podcasts.

 

 

Sections: Select the Sections to be included on the Dashboard, e.g. Topic Sections, Campaign Landing Pages.

 

 

Content Creators (Authors): Select the content creators to identify articles and media items to use in the Client Campaign Dashboard.

 

 

Content Publish Start From / Start To

Select the Publish Start/End date to filter articles and media on the Client Campaign Dashboard. This is specific to the items automatically selected on the Section and Content Creator fields.

 

 

Conversion Events: Select the Conversion Event that you want to report on under the activities tab. Each one selected will list out the Conversion Event, e.g. Form Entry, Landing Page View, and then show the total number / number filtered by the date range.

 


Overview Panel

 

 

Show Code: Select which code to display on the Client Campaign display-side (Campaign Code or External Campaign ID):

 

 


Leads Panel

 

Show Title: Select to display the title on the lead listing

 

Show Email: Select to display the primary or secondary email address on the lead listing (can be Primary or Secondary email)

 

Show Job Title: Select to display the job title on the lead listing.

 

Show Company: Select to display the company or organisation name for the lead. Select the order in which a Contact's company is used. For instance, if Public Name is empty, use Account, if Account is empty, use Company.

 

Show Telephone: Select to display the client's telephone on the lead listing.

 

Show Mobile: Select to display the client's mobile on the lead listing.

 

Show Country Column:Select to display the client's country on the lead listing.

 

Show Address:Select to display the client's full address on the lead listing. This will add a column for each address field in the export.

 

Demographic Fields: Select the demographic fields you want to include on the lead listing.

 

Conversion Events: Select the Conversion Events you wish to feature on the Client Campaign - Leads screen and export. If a user triggered one or more of these conversion events during the selected timeframe they will be displayed alongside each entry (and included in the export).

 

 

 


Ad Campaigns Panel

 

Show Impressions: elect to display creative impressions (i.e. those that have been served)

 

Show Views: Select to display creative views (i.e. viewable ads)

 

 


Security Panel

 

Client Contacts: Select the client contacts who will have access to this specific campaign dashboard

 

Management Security: Select the locked down security clearance for this client campaign. If none is selected then it will in any case be locked down by campaign Statistics System Security


Publication and Audit Panel

 

Live: Select to display the campaign on the display side Client Campaigns.

 

Audit: once the client campaign has been created, the Audit panel will show the following values:

  • Created (Date)
  • Created By (User)
  • Last Updated (Date)
  • Last Updated By (User)

 


Print and Export Options

Print:

 

You can print any of the available screens:

  • Overview
  • Leads
  • Ad Campaigns
  • Content Campaigns
  • Message Campaigns
  • Activity
  • Downloads

- by using the Print button:

 

 

Clicking on the Print button will display a modal with all of the printing options:

 

 

Export:

 

All of the screens (minus Overview and Downloads) have the Export option:

 

 

Once you click on the button, the export file will be generated.

 

You will receive an email notification once completed with a link to the download centre.

 

 

 

You can also find the export on the Active Tasks screen:

 

Control > Settings > Active Tasks

 

 


The Campaign Dashboard

 

 

The Campaign Dashboard is where you can see all of the Client Campaigns on the display side (not the Control Centre listing mentioned at the start of this guide.

 

You can search for client campaigns using the following filters:

 

 

  • Name
  • Campaign Code / Ext ID
  • Campaign Start /End
  • Account

You also have the ability to switch between dark and light mode, together with the option to print the dashboard:

 

 

You can also filter the results by:

  • Name
  • Campaign Code / Ext ID
  • Description
  • Campaign Start
  • Campaign End

 

 

The View and Manage buttons:

- allow you to view the Client Campaign:

 

 

-  and also, go to the Control Centre to view or edit:

 

 

 


Security Rights (Permissions)

 

 

 

User

No Channel Security

Has Channel Security

Has Client Contact Security on Client Campaign

End User

Cannot see channel, gets asked to login

Can see the channel listing and View button

Can see their own specific campaigns

Admin (standard)

Cannot see channel, gets asked to login

Can see the channel listing and View button

N/a

Admin (super)

Cannot see channel, gets asked to login

Can see the channel listing and View button

N/a

 

 

 

User

Has Campaign Management Security

Has Management Security on Client Campaign

End User

Does not have this security

Does not have this security

Admin (standard)

Can see all Client Campaigns on Control except those secured by Management Security. Can see the Manage button on Display-side listing

Does not have this security

Admin (super)

Can see all Client Campaigns on Control except those secured by Management Security. Can see the Manage button on Display-side listing

Can see clients campaigns that have specific Management Security


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