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Custom Error Page Set Up

Set up a custom error screen on your staging site or live site.

Instructions:

 

1. Upload a background image to Media Items

  • if it has a gradient or photographic image, it is best to use JPG
  • if it has flat colours then a Gif would compress better

 

 

Copy the URL of this uploaded image:

 

 

 

 

2. Create a New Design Script of Content HTML type

 



3. Copy the following code into the HTML Code field:

 

 

 

- and amend the image URL and background colour as appropriate.

 

Example:

 

 

4. On the Cookie Type field, select No Cookies and save the Design Script

 



5. Go to the Zone and select your Design Script under the Custom Error Page field

 

   


6. To test the error page, you’ll need to trigger an error.

 

In an Incognito/Private (or Guest) browser window, you can enter the following example: (Error)

 

 

 

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Product Version

Version 9.0.7.4
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