Agile Methodology Prince 2 Trilingual Committed Team Player Account Management Customer Service Training
About Affino
Affino is the Company of Experts and the home of the Affino Unified Digital Business Platform. We analyse businesses to help them ramp up their potential through streamlining and automating business processes and running all their customer engagement through the Unified Affino Platform.
As the Head of Projects at Affino, I am responsible for overseeing our agile project management methodology within the Projects Team. I manage multiple complex Projects from concept through to delivery and am charged with ensuring our Clients' Projects are delivered on time and within budget.
I strive for excellence at all phases within our Project's Lifecycles, with a particular emphasis on effective client communication, quality assurance and best practice.
I have many years experience within the Global Publishing Industry, primarily with Thomson Reuters where I was a Senior Project Manager responsible for the European Projects Team. I have also ran my own successful IT Training Company delivering courses to clients such as PWC and Thomson Reuters' Administration Offices worldwide.
Before that I worked for UNHCR, Geneva, Switzerland, managing the Customer Service Helpdesk, and then working as a Senior Coordinator in the Fund Raising Team.