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Affino

How Affino Raised its Game in Client Services and Support

 

Executive Summary :

  • Mission
  • Issue Resolution
  • Analysis
  • Client Communication
  • Service Evolution
  • Response Times
  • Support Processes
  • Escalation
  • Priority Gauge
  • Help Resources

Key Takeaways

  • Regular Review
  • Prioritisation
  • Escalation through Specialist Departments

 

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Affino Contacts

Markus Karlsson

Markus Karlsson

Quang Luong

Quang Luong

Stefan Karlsson

Stefan Karlsson

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